Shipping & Returns

The Well Cart does not ship anything. Every order is placed on a checkout page operated by the seller of the product, and that seller — the seller operating the checkout page you are redirected to, named on that page — ships it, e-mails the confirmation and tracking, and handles returns and refunds under its own policy. This page summarises how that works; the policy shown on the seller’s checkout page is the one that applies to your order. Effective date: October 3, 2026.

1. Where to find the policy that applies

Each checkout page names its seller and links to that seller’s shipping policy and return policy, usually in the footer of the checkout page and in the order confirmation e-mail. Read them before you confirm the order. The shipping charge, if any, is displayed on the checkout page before payment.

2. Shipping

Dispatch times, carriers, destinations and tracking are set by the seller. Where our product pages mention “shipping included” or a shipping amount, that is what the seller’s checkout page displayed when we last checked it; the amount on the checkout page at the time of your order prevails.

3. Returns and refunds

Returns are registered with the seller you ordered from, using the contact details in its confirmation e-mail or on its policy page. Refunds are issued by the seller to the payment method used on its checkout page. We cannot accept, receive or refund returns, because we never took the order or the payment.

4. Problems with an order

Write to the seller first; it has the order details. If you cannot find the seller’s contact, e-mail us at support@thewellcart.com with the product name and the date of the order and we will point you to the right address. We do not have access to any order.

5. Contact

[COMPANY NAME] LLC
[REGISTERED OFFICE ADDRESS], USA
E-mail: support@thewellcart.com